Legal

Privacy Policy

Last updated: June 2026

1. Introduction

Western Reddy ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit westernreddy.com or engage with our services.

2. Information We Collect

Information you provide directly: When you fill out a contact form, subscribe to our newsletter, or communicate with us, we collect your name, email address, phone number, company name, and any other information you choose to share.

Information collected automatically: We use Google Analytics to collect anonymized data about how visitors use our website, including pages viewed, time on site, and geographic location at a country/city level. We do not collect or store precise location data.

Chat interactions: If you use the chat widget, your conversation messages are stored to maintain session continuity and improve our advisory service. Conversations are stored securely and are not shared with third parties.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our consulting services
  • Send you newsletters and marketing communications (only with your consent)
  • Improve our website, advisory tools, and service offerings
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data under the following legal bases: (a) your explicit consent when submitting contact forms; (b) legitimate interests in operating and improving our business; (c) contractual necessity when providing services you have requested; and (d) compliance with applicable law.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and services (such as email delivery and analytics), subject to confidentiality agreements. We may disclose information if required by law.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Lead and contact form data is retained for up to 2 years. You may request deletion at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; withdraw consent at any time; object to processing; and lodge a complaint with your local data protection authority. To exercise these rights, contact us at hello@westernreddy.com.

8. Cookies

We use cookies and similar technologies for analytics (Google Analytics) and to remember your preferences. By continuing to use our website, you consent to our use of cookies. You can control or disable cookies through your browser settings.

9. Security

We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Western Reddy
Email: hello@westernreddy.com
Instagram: @WesternReddy